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.Anonymous ( 1.2 out of 5 )October 23, 2018 10:20 am5 years ago
Bad on so many levels. The office has been opened for 8 yrs when I arrived. At yr 9, owner/optician freaks out about HIPAA like she is hearing about it for the first time. This episode revealed to me that she knows so little about the industry. 3 opticians miss tons of errors and I am treated like an expensive 4th optician. Bad processes all over that produce tons of errors. No investment in technology to reduce errors or investigate cause of errors. Hubris and complacency.